Privacy Policy

1. Introduction

EVOLVRX Digital ("EVOLVRX", "we", "us", or "our") respects your privacy and is committed to protecting the personal data we collect through our website evolvrxdigital.com, client engagements, and support channels. This policy explains what we collect, how we use it, and the rights you have over your information.

2. Information We Collect

We collect information you voluntarily provide and data gathered automatically when you interact with our services:

Contact details: name, email, phone, company, and role — submitted via forms, chat, or email.
Project information: briefs, goals, budgets, and assets shared during consultation or engagement.
Usage data: IP address, browser type, device, pages viewed, and referring URL — collected via cookies and analytics.
Communication records: email threads, call notes, and meeting transcripts related to our engagements.

3. How We Use Your Information

We use collected information to:

Respond to enquiries and deliver the services you have requested.
Provide proposals, strategy recommendations, and ongoing campaign management.
Improve our website, services, and client experience.
Send relevant updates, case studies, or marketing — only where you have opted in.
Comply with legal obligations, prevent fraud, and enforce our terms.

4. Legal Basis for Processing

We process personal data on one or more of the following lawful bases: consent (newsletter, marketing cookies), contract performance (delivering services you hired us for), legitimate interest (improving our services, site analytics), and legal obligation (tax, accounting, compliance).

5. Cookies & Tracking

We use essential cookies to operate the site and optional cookies for analytics and conversion tracking. For full details, see our Cookie Policy. You can disable non-essential cookies anytime via your browser or our consent banner.

6. Data Sharing & Third Parties

We do not sell your personal data. We share limited data with trusted service providers that help us operate — hosting, email delivery, analytics, and CRM platforms — each bound by confidentiality and data-processing agreements. Categories of processors include Google Workspace, Google Analytics, Meta advertising (where applicable to client campaigns), and payment processors.

7. Data Retention

We retain personal data only as long as necessary: client project records for seven years (tax and audit), inbound enquiries for two years, and marketing contacts until you unsubscribe. Anonymised analytics may be retained longer.

8. Your Rights

Subject to applicable law (including the Indian DPDP Act 2023 and GDPR where relevant), you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request erasure of your data ("right to be forgotten").
Restrict or object to certain processing.
Withdraw consent for marketing at any time.
Port your data to another service provider.

To exercise any of these rights, email hello@evolvrxdigital.com.

9. Security

We apply reasonable technical and organisational measures — encrypted transit (TLS), access controls, least-privilege principles, and vendor reviews — to protect your data. No system is perfectly secure; we will notify affected users and regulators in the event of a qualifying data breach.

10. International Transfers

EVOLVRX operates from India. Where data is transferred across borders (e.g., to US-based analytics vendors), we rely on standard contractual clauses or equivalent safeguards.

11. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updated versions will be posted here with a revised "Last updated" date. Material changes will be communicated to active clients.

13. Contact

For any privacy-related question, request, or complaint:
EVOLVRX Digital
Email: hello@evolvrxdigital.com